Aqua Wallet says that due to an unexpected issue with its card provider all cards in the Dolphin Card program are suspended and the Dolphin Card is disabled effective immediately, impacting cardholders globally.

The company states remaining balances will be refunded in USDT on Liquid and pending merchant refunds will not return to the card; refunds require a secure request form on the website and will be sent to users’ AQUA wallets or any Liquid‑capable wallet once provider funds arrive.

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• How do I request my USDT refund? Visit the secure refund form on the website and submit your Liquid USDT address.
• Will merchant refunds return to my Dolphin Card? No; the announcement says pending merchant refunds will not return to the Dolphin Card.
• When will refunds be processed? Refunds start processing once Aqua receives funds from its provider, with email confirmations to follow.
• Is this affecting all Aqua wallet services? Only the Dolphin Card is suspended; other Aqua wallet services remain operational.

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