“Hire slow, fire fast.” Everyone says that but only a few actually follow it. Here’s what hiring slow actually means: "Wait until the wheels are coming off your business to add a new person. Wait until people are screaming at you that they've missed, you know, their kids baseball game four weekends in a row and they just can't handle it anymore..." And on firing fast: "If somebody is in there and they just don't seem to be pulling their weight... think of them as you're in a boat, you're in a refugee boat and you're all paddling forward and there's one person paddling back the other way. You don't need that in the boat. And if you need to let them go tell them, look, you're a great person, these are your strengths, they're fantastic, but they're not a good fit for what we're doing here... There's always a better job for somebody if they're not really helping you."