I used to participate in token sales on Coinlist. Back then, everyone was buying accounts, and getting banned or losing token sale eligibility was pretty normal since Coinlist is a U.S.-based company. If withdrawals are prohibited and secondary KYC is required, you basically have no way to appeal through any channel. Everyone I know accepts the risks. If email appeals don’t work and losses can’t be recovered, no one would go shouting on public social media. OKX is a compliant platform, and there’s no way around the bottom line—it can’t be changed.